Transcript
At the heart of any integrated facility services program are the people who care for and maintain your airport facility. Finding and retaining workers is a daunting challenge. Skilled and dependable labor is harder to secure than ever before— and this obstacle is intensified by the strong return of travel demand. For in-house airport staff specifically, headaches like recruiting skilled laborers, training, and cost can prevent you and your airport from functioning at maximum efficiency.
1. Turnover
The Challenge:
In the janitorial industry alone, annual employee turnover averages about 200%.1
Solution:
We develop internal talent to empower professional growth, reduce turnover, and provide best-in-class guest experience.
2. Recruitment
The Challenge:
Skilled trades are the #1 hardest positions to fill.2
Solution:
Many applicants come through non-profits and community development organizations.
3. Aging Workforce
The Challenge:
50.9 years old is the average age in the FM workforce, with much of the talent retiring in the coming decade.3
Solution:
As a Corporate Sustaining Partner of the IFMS Global Workforce Initiative, we strive to close the airport facility management talent gape through partnerships with accredited FM degree programs.4
4. Training
The Challenge:
Maintenance employees average 31.9 to 36.3 hours of formal training per year.5
Solution:
We train our team members through airport-specific protocols, safety, and Airport Guest Experience training, so you don't have to.
5. Cost
The Challenge:
Labor costs can account for 3/4 of the cost of facility services delivery.6
Solution:
Working with a quality-oriented provider like prevents unplanned expenses, like out-of-scope work, operational downtime, and more.
6. Consistent Results
The Challenge:
Many airport facility management providers use a network of subcontractors to provide building services, resulting in a hodgepodge of providers with values, work standards, and cultures different from yours.
Solution:
We self-perform 90% of our services, providing consistent ABM quality services, screening, and training.
7. Multiple Invoices
The Challenge:
The #1 headache experienced by facility managers is the sourcing, vetting, and continued management of vendors.7
Solution:
Performance Solutions keeps it simple: Our streamlined solutions give your airport operation one contract, one invoice, and one source of accountability for all your facility operations and services.
Discover Performance Solutions today.
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