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As tenants and investors grow more selective, buildings with stronger environmental credentials are outperforming those without. Studies show that green buildings command higher rents, attract and retain tenants more easily, and sell at premium prices. In contrast, properties that lag on sustainability often face a lower market valuation or reduced rent potential due to outdated or inefficient practices. Waste management plays a critical role in signaling a building’s commitment to sustainability. By launching a responsible waste strategy, facility leaders can strengthen ESG performance, improve marketability, and create spaces that today’s tenants and investors are proud to support.¹

Why this matters now

Tenant demand is escalating: Over 190,000 tenant responses in Bain’s 2024 global consumer survey show mounting expectations around environmental responsibility.²

Investment and public pressure: A GlobeScan survey reveals that 52% of Americans want companies to actively support government action on climate change.³

Brands are investing heavily: Waste management leader WM committed $2.8 billion through 2026 to expand recycling, diversion, and clean energy infrastructure.⁴

Case in point: See how ABM implemented a comprehensive sustainability program for this large Silicon Valley-based manufacturer. The waste management program reduced waste going to landfills and cut spend by over 50 percent.

How to launch an effective, tenant-appealing waste program

1. Identify your waste streams

Start with a waste audit to understand what’s being discarded—and where it can be diverted. Common facility waste includes recyclables (like paper, glass, and cardboard), compostables, and landfill materials. Identifying your waste streams and potential diversion rates lays the groundwork for a successful reduction strategy.

2. Set short- and long-term goals

Establish measurable goals for both the near term (e.g., centralized waste bins, improved signage) and long term (e.g., TRUE Zero Waste certification). Align targets with facility needs, occupant behavior, and your broader ESG strategy.

3. Develop a comprehensive plan

With goals in place, now is the time to start turning your waste management goals into results. Define the steps to achieve them: optimize collection routes, audit infrastructure, and install tools like semi-automated container tracking to improve efficiency and visibility.

4. Reduce upstream waste

Look beyond what’s thrown away—start with what’s brought in. Excess packaging, disposable kitchenware, and overuse of office supplies can be addressed through supplier partnerships and occupant education. In office spaces alone, one pound of waste per 100 square feet is generated every day.⁵ Simple steps like providing reusable water bottles or encouraging BYO containers can significantly reduce consumption and business costs.

5. Engage occupants

When studying waste centralization implementation, researchers found that when compost bins were placed on each floor in a multi-family residence, instead of on just the ground floor, composting rates increased by 70%.⁶

Behavior change drives results. Make participation easy with clear signage, accessible bins, and centralized stations. Boost adoption through campaigns, recognition programs, and regular communication.

6. Monitor and adjust

Use data to track progress and adjust as needed. Regular reporting, team check-ins, and ongoing engagement help ensure your waste management program stays effective and aligned with evolving goals.

A more sustainable future is waiting

An eco-friendly waste management program can improve your facility image and attract a new wave of sustainability-minded occupants while ensuring your operations abide by local and state recycling mandates (saving you from hefty fines). Partnering with an experienced provider like ABM can help your facility achieve LEED and TRUE Zero certification by creating a customized program and helping meet (and exceed) your sustainability goals.

Take the next step

Ready to reduce waste and raise the bar for your facility? ABM partners with organizations across industries to design high-impact waste management programs that align with your goals, engage your occupants, and deliver measurable results. Whether you're aiming for certification, compliance, or stronger tenant appeal, build you a tailored solution.

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Sources

1 https://www2.deloitte.com/content/dam/Deloitte/us/Documents/strategy/us-fsi-breakthrough-for-sustainability-in-real-estate-051414.pdf

2 https://www.bain.com/insights/ten-takeaways-from-our-2024-sustainability-survey-of-consumers-infographic-ceo-sustainability-guide-2024

3 https://globescan.wpenginepowered.com/wp-content/uploads/2025/04/Sustainability-in-the-USA-Report-2025.pdf

4 https://sustainability.wm.com/downloads/WM_2024_SR.pdf

5 https://www.wastecare.com/usefulinfo/Waste_Generated_by_Industry.htm

6 https://www.cbc.ca/radio/checkup/blame-the-signs-when-recycling-is-confusing-we-avoid-it-1.5105683

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